Responsible Gaming
Our Commitment to Safe Gaming
At jemposium.co.nz, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We take age verification seriously and conduct checks to ensure compliance with New Zealand gambling laws. If you are under the legal age, please do not attempt to register or place bets.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist and seek help if you recognise these warning signs in yourself or someone you know:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family, friends, or professionals
- Neglecting work, study, or personal relationships due to gambling
- Lying about the amount of time or money spent gambling
- Experiencing anxiety, stress, or mood changes related to gambling
- Borrowing money or getting into debt to fund gambling
- Being unable to reduce gambling despite wanting to
- Gambling to escape problems or negative feelings
- Friends or family expressing concern about your gambling habits
Self-Help Tools
We offer several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you are willing to lose during a gaming session
- Reality Checks: Receive regular notifications reminding you how long you have been playing and how much you have spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from our platform
If you would like to access these tools or need assistance setting them up, please contact our customer support team.
Support Organizations
If you are struggling with gambling or suspect you may have a problem, please reach out to one of these reputable support organisations:
New Zealand
- Gambling Helpline (Aotearoa): Free, confidential phone and text support | Phone: 0800 654 655 | Available 24/7
- Problem Gambling Foundation: www.pgf.nz | Support services and resources for NZ
International Support Services
- GamCare (United Kingdom): www.gamcare.org.uk | Free counselling and support
- GamStop (United Kingdom): www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au | Free counselling service
- Responsible Gambling Council (Canada): www.responsiblegambling.org | Research and resources
- National Council on Problem Gambling (USA): www.ncpgambling.org | Helpline: 1-800-522-4700
Take Action Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—help is available and recovery is possible.
Remember: Gambling should always be fun and within your means. If it is causing you stress, financial hardship, or affecting your relationships, it is time to reach out for help.
Contact the Gambling Helpline (Aotearoa) today: 0800 654 655 or visit www.pgf.nz for free, confidential support.